Terms of service
Terms of Service.
Last updated: July 2026
Overview
This website is operated by Sip & Wag. Throughout the site, the terms "we", "us" and "our" refer to Sip & Wag. By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service.
Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you must not access or use the website.
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being published on this website.
Online Store Terms
By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.
You must not use our products for any unlawful or unauthorised purpose or violate any applicable laws in your jurisdiction.
Any breach of these Terms may result in termination of your access to our services.
Product Information
We aim to ensure all product descriptions, ingredient information, images and pricing are accurate. However, we do not warrant that all information on the website is complete, current or error-free at all times.
We reserve the right to correct errors, inaccuracies or omissions and to update information without prior notice.
Pet Health Disclaimer
Sip & Wag products are intended to support general canine wellbeing and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Information provided on this website is for general informational purposes only and should not be considered veterinary advice.
Always consult your veterinarian regarding any concerns about your dog's health, diet, medications or medical conditions.
Orders and Acceptance
All orders are subject to acceptance and availability.
We reserve the right to refuse, limit or cancel any order at our discretion, including where we suspect fraudulent, unauthorised or unlawful activity.
If we cancel an order after payment has been received, a refund will be issued to the original payment method.
Pricing and Payment
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to change prices at any time without notice.
Payment must be received in full before products are dispatched.
Shipping
Delivery timeframes provided on our website are estimates only and may vary due to circumstances beyond our control.
Sip & Wag is not liable for delays caused by shipping carriers, weather events, customs processes or other third-party factors.
Risk in products passes to the customer upon delivery.
Returns and Refunds
Returns, refunds and exchanges are governed by our Refund Policy.
Nothing in these Terms excludes your rights under Australian Consumer Law.
Intellectual Property
All content on this website, including text, graphics, logos, images, branding, product names and designs, is owned by or licensed to Sip & Wag and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy or commercially exploit any content from this website without our prior written permission.
Limitation of Liability
To the maximum extent permitted by law, Sip & Wag shall not be liable for any indirect, incidental, special or consequential loss arising from the use of our website or products.
Where liability cannot be excluded under law, our liability is limited to the remedies available under Australian Consumer Law.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only.
Sip & Wag is not responsible for the content, policies or practices of third-party websites.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Governing Law
These Terms of Service are governed by the laws of Australia.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Australia.
Contact Us
If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website: